Freshsales alternative
atomcrm.ai vs Freshsales
Freshsales, from Freshworks, is a sales CRM with built-in phone and email, priced per user. atomcrm.ai is a telecalling CRM priced per workspace with users included, built around a callback queue and WhatsApp, with Meta and Google lead ads and conversion tracking included.
Side by side
atomcrm.ai and Freshsales, compared
| atomcrm.ai | Freshsales | |
|---|---|---|
| Pricing model | Per workspace, users included in the plan | Per user |
| Calling | Callback queue, one-screen Quick Update, Call Pro app with recordings | Built-in phone |
| Built-in WhatsApp Business inbox, templates and campaigns | WhatsApp via Freshworks channels | |
| Lead ads | Meta and Google lead forms, websites, landing pages, IVR, WhatsApp bot and CSV built in | Via integrations |
| Ad conversions | Meta Conversions API and Google Ads offline conversions from any stage; ad grading by cost per qualified lead | Check current options |
Freshsales details are summarised from its public information as of September 2026. Plans and features change — check Freshsales’s own site for current details.
Choose Freshsales when…
- • You already use Freshdesk or other Freshworks products.
- • Your sales are email-led with occasional calls.
Choose atomcrm.ai when…
- • Callbacks and follow-up discipline are the heart of your process.
- • You want users included in the price.
FAQ
Questions people ask
Is atomcrm.ai a Freshsales alternative?
Yes, especially for teams that sell by phone and WhatsApp and run lead ads.
Can I import from Freshsales?
Yes, via CSV export and import.
Does atomcrm.ai bill in INR?
Yes, with GST invoices.
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