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Telecalling CRM

Telecalling CRM built around the call, not the database

atomcrm.ai is a telecalling CRM for Indian sales teams. Each caller gets an AI-ranked list of who to call, a callback queue with overdue calls first, and a one-screen Quick Update to record the outcome and book the next call, while managers see calls, connect rates and conversions per person.

atomcrm.ai Quick Update panel open on a callback: stage, comment, next callback and save
Quick Update: stage, what happened, the next callback, save.
The problem

Where enquiries are lost today

Callers decide who to call

Without a queue, callers pick the easy leads and the rest age out.

Updating the CRM takes longer than the call

If recording an outcome needs five screens, it does not get recorded.

Managers can’t see the floor

Who called how many, who connected, who followed up — unknown until the month ends.

How it works

How atomcrm.ai works, step by step

  1. 1

    Open the queue

    Overdue first, then due today — oldest at the top, with the last comment on each card.

  2. 2

    Call in one tap

    Click the number to dial; with the Call Pro Android app the call and its recording are logged on the lead automatically.

  3. 3

    Quick Update in ten seconds

    Connected yes/no, stage, status, a one-line comment and the next callback — one panel, one save.

  4. 4

    Rules keep it honest

    Stages can require a callback date or an appointment, so no lead is left without a next step.

  5. 5

    Managers see performance

    Calls, connect rate, talk time, follow-up discipline and conversions per caller, live.

What is included

Everything the team needs, in one CRM

AI-ranked call list

Each morning, the leads most likely to convert are at the top of the caller’s dashboard, with the reason.

Callback queue

Overdue, today, upcoming and all pending callbacks; a comment closes the callback automatically.

Quick Update everywhere

From the lead page, the leads list and the callback queue — the same panel, keyboard-friendly.

Call recordings

With the Call Pro app, calls and recordings appear on the lead; plays are logged.

Team performance

Leaderboard, attendance, working hours and follow-up adherence per caller.

Status labels

Label why a lead is stuck — "Not responding", "Switched off", "Budget issue" — without moving its stage.

See it in the product

What your team actually works with

atomcrm.ai team performance leaderboard ranking telecallers by conversions, calls, connect rate and talk time
Team performance: every caller ranked by conversions, calls, connect rate and talk time.
atomcrm.ai telecalling analytics: calls made, connect rate, talk time and daily call volume
Telecalling analytics: call volume, connect rate and talk time, day by day.
FAQ

Questions people ask

What is a telecalling CRM?

A CRM designed for teams that sell by phone: it tells each caller whom to call next, makes recording the outcome fast, schedules the next callback and reports calls and conversions per caller.

Does it record calls?

Yes, with the Call Pro Android app: each call, its outcome and its recording are attached to the lead automatically.

Can callers only see their own leads?

Yes. Data scope by role limits each caller to the leads assigned to them.

Is there a simple screen for new callers?

Yes. An admin can switch the lead page and the caller dashboard to a Simple layout and arrange its blocks.

Get your team off spreadsheets this week

Import your leads, add your users, set your routing rules. Most teams are live the same day.