WhatsApp CRM: every chat on the lead, every bot lead in the pipeline
atomcrm.ai is a WhatsApp CRM. It connects your WhatsApp Business number so the team replies from one shared inbox, sends approved templates when the 24-hour window has closed, runs template campaigns, and turns WhatsApp bot conversations into leads that move to a qualified stage when the bot qualifies them.
Where enquiries are lost today
Chats live on personal phones
When a caller leaves, the conversations leave with them.
The 24-hour rule catches teams out
Replies fail after the window closes, and nobody knows why the patient went quiet.
Bot conversations never reach the team
A WhatsApp bot qualifies people, but the qualified ones sit in a separate dashboard nobody calls from.
How atomcrm.ai works, step by step
- 1
Connect your number
Connect WhatsApp Business (Meta Cloud API or Gupshup) from the App Store.
- 2
Reply from the inbox
Open chats, pending, snoozed and closed tabs; reply, attach files and see delivery ticks.
- 3
Templates outside the window
Write templates, submit them to Meta and send the approved ones from the chat or the lead.
- 4
Bot leads qualify themselves
Connect WA Bridge: chats become leads tagged WhatsApp Bot, and bot-qualified ones move to WhatsApp Qualified automatically.
Everything the team needs, in one CRM
Shared inbox
Chats linked to their lead, with the lead’s stage and source alongside.
Approved templates
Create, submit to Meta and sync approvals from the CRM.
WhatsApp bot capture
WA Bridge conversations become leads, with qualification mapped to a stage.
Template campaigns
Send a template to a whole segment on WhatsApp, SMS or email, now or scheduled.
Automated messages
Send a WhatsApp message automatically when a lead arrives or changes stage.
24-hour window shown
The chat shows how long the reply window stays open and switches to templates when it closes.
Questions people ask
What is a WhatsApp CRM?
A CRM that connects to the WhatsApp Business API so a team shares one inbox, messages are stored on each customer’s record, and templates and campaigns can be sent within WhatsApp’s rules.
Can I message a lead after 24 hours?
Only with a Meta-approved template, which the CRM lets you write, submit and send.
Do WhatsApp bot leads come in automatically?
Yes, through WA Bridge. The CRM creates the WhatsApp Bot source and a WhatsApp Qualified stage for you when you connect it.
Which WhatsApp providers are supported?
Meta’s WhatsApp Cloud API and Gupshup.
Get your team off spreadsheets this week
Import your leads, add your users, set your routing rules. Most teams are live the same day.