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CRM for hair transplant clinics

CRM for hair transplant clinics: from photo enquiry to procedure date

atomcrm.ai is a CRM for hair transplant clinics. It captures enquiries from Meta and Google ads, WhatsApp and your website, tracks each prospect through photos, consultation, quote and procedure, keeps every follow-up dated, and shows which campaigns produce procedures rather than just enquiries.

atomcrm.ai callback queue showing overdue patient callbacks with a call button and Quick update for each enquiry
The callback queue a clinic counsellor works from: overdue first, one tap to call, one Quick Update to record the outcome.
The problem

Where enquiries are lost today

High ticket, long consideration

Most prospects compare three clinics and take weeks. The one that follows up on the right day, with the right answer, wins the procedure.

Quotes and photos get lost

Graft estimates, photos on WhatsApp, a quote sent on Tuesday — spread across phones, nobody can see where the prospect stands.

Cheap leads, few procedures

Campaigns that look efficient on cost per lead often fill the list with people who were only curious.

How it works

How atomcrm.ai works, step by step

  1. 1

    Every enquiry lands in one list

    Facebook and Instagram lead forms, Google lead forms, your website and landing pages, IVR and missed calls, and WhatsApp bot chats all create leads automatically — with the ad, campaign and form they came from.

  2. 2

    The right counsellor gets it in seconds

    Round-robin, weighted or branch-wise rules assign each new patient enquiry the moment it arrives, so nobody picks the easy leads and nothing waits in a shared inbox.

  3. 3

    Call, record the outcome, book the next step

    One Quick Update per call: stage, a one-line comment and the next callback. Stages you choose can require a callback date or an appointment, so a promised call-back can’t be forgotten.

  4. 4

    Consultations go straight into the diary

    Moving a lead to an appointment stage books the consultation. Mark it confirmed, attended or no-show, and the funnel shows how many enquiries became patients.

  5. 5

    Your ad platforms learn who became a patient

    When a lead reaches a stage you choose — qualified, visited, converted — the Meta Conversions API and Google Ads receive it automatically, so campaigns optimise for patients, not form fills.

What is included

Everything the team needs, in one CRM

Stages that match the journey

Photos received, consultation, quote sent, deposit, procedure — your stages, each with the next action it requires.

Effective cost per qualified lead

Ads Intelligence grades each Facebook ad by cost per qualified lead and tells you which to scale and which to pause.

Callback queue for counsellors

Overdue, due today and upcoming callbacks in one queue, oldest first. A comment on the call closes the callback; a new date books the next one.

WhatsApp inbox and bot leads

Reply to patients from the CRM with approved templates. Leads from a WhatsApp bot arrive tagged, and the ones the bot qualifies move to a qualified stage on their own.

Cost per qualified patient enquiry

Ad spend joined to what happened on the phone: which Facebook ad produced enquiries that booked, and which only produced numbers that never answered.

Multi-branch ready

Branches and teams, with data scope by role — a counsellor sees their own enquiries, a centre manager sees their centre’s team, the owner sees everything.

Patient data stays in India

Hosted in India, with role-based access, an audit trail of who changed what, and an option to mask phone numbers from roles that should not see them.

FAQ

Questions people ask

Can we track estimated procedure value?

Yes. Each lead has an estimated value, and you can add fields such as graft count or package, which reports and filters can use.

Can counsellors see WhatsApp photos and chats on the lead?

Chats from the connected WhatsApp number and the WhatsApp bot appear on the lead’s timeline, so the history travels with the prospect.

Which campaigns produce procedures?

Ads Intelligence joins Meta spend to lead outcomes, and the Sales Funnel report breaks conversion down by source and by counsellor.

Is there a trial?

Yes, every plan can be tried for a small activation fee before auto-debit starts; see the pricing page for the current terms.

Get your team off spreadsheets this week

Import your leads, add your users, set your routing rules. Most teams are live the same day.